Tell us what you have in mind — we read every message.
Whether you are a company planning a team day, a charity that needs hands, a volunteer ready to start, or someone who simply wants to support the work — this is the place to start. For anything else, email us directly and we will get back to you.
Everyone who volunteers, gives or partners through The Volunteer Switchboard agrees to act with dignity, respect and care toward the people and communities we serve.
We treat every beneficiary, volunteer and partner as an equal. No harassment, discrimination or behaviour that demeans anyone on any grounds.
Follow site briefings and safeguarding guidance. Report any concern about a vulnerable person to the VSB team promptly and confidentially.
Do not photograph, record or share the details of any beneficiary without their consent. Keep personal information you encounter strictly confidential.
Communities plan around you. Honour your sign-ups, arrive on time, and let us know early if plans change.
Questions about this code? Email hello@vsb.sg.
This policy explains how The Volunteer Switchboard collects, uses and protects your personal data under Singapore’s Personal Data Protection Act (PDPA).
Contact details and information you give us when you sign up to volunteer, support or partner — such as your name, email, phone number and the causes you care about.
To match you to opportunities, coordinate programmes, issue tax-deductible receipts, and keep you updated. We never sell your data.
Only the charity or partner running an activity you join, and only what they need to host you safely — under confidentiality obligations.
You may ask to access, correct or delete your data, or withdraw consent, at any time by writing to our Data Protection Officer.
Data Protection Officer: dpo@vsb.sg.
By using this website and signing up for activities, you agree to these terms.
Information here is provided in good faith to help you find and join opportunities. Details of activities may change; we’ll always try to keep listings current.
Registering for an activity is a commitment to attend. Some programmes involving vulnerable people may require screening or a short briefing before you take part.
Donations support our programmes and operations. Eligible gifts receive tax-deductible receipts in line with IRAS requirements.
We take reasonable care in running programmes but are not liable for indirect loss. Nothing here excludes liability that cannot be excluded under Singapore law.
These terms are governed by the laws of Singapore.
